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Mystery Shopping Company
Secret Shoppers Customer Service Guest Satisfaction Survey
Mystery Shopping and Evaluation Programs, we now offer a variety of Customer Feedback Services and Secret Shopper Programs -
Call Center, Telephone Based Customer Surveys, Guest Reponse - IVR - Comment Cards and Customer Satisfaction Survey Programs - Web Based Internet Reports -
Satisfaction Services, Inc.® The Mystery Shopping Company
Corporate Headquarters - Florida
Mickie Caracatsanis, Managing Partner
P.O. Box 70
Gatlinburg,
TN 37738
United States of America
Clients Email Us
Evaluators / Shoppers Email
Phone: 865-809-0423
Houston - Office
Jon Kasman, Managing Partner
PO Box 2972
Bellaire, TX 77402
Phone: 866-496-2295 - Toll Free
Metro D.C. - Office
Jon Kasman, Managing Partner
Phone: 866-496-2295 - Toll Free
Identify your company's' strengths and weaknesses by using the services of Secret Shoppers from our Mystery Shopping Company.
Any business organization or company that has staff and management delivering a product or service to consumers needs to understand their customers' experience and our mystery shopping / secret shoppers programs and back up reports are important tools to achieve your goals. Understand your Customers Experience from the Guests perspective.
Satisfaction Services leading Mystery Shopping Company can provide Mystery Shopping for all types of businesses. We will customize a shopping program for your business. We are the chosen provider for several industries.
Mystery Shopping Customer Service- Secret Shop Your Business
What is mystery shopping?
Businesses hire mystery shopping companies / secret shoppers to conduct research at the client's business. Most often, this research takes the form of secret shoppers posing as customers of the client's business and engaging in typical customer activities. The mystery shopper reports on the experience as directed by the client. The mystery shopping company then gathers the data and supplies it to the client. The client uses the information for internal purposes; usually to improve customer service, check on integrity and build better customer relations to improve sales and profits.
Let us Mystery Shop for you. Mystery shopping programs providing accurate feedback. A leading secret shopper company for over28 years.
Mystery Shopping :: 20 years Success Mystery Shopping & Quality Service Evaluations :: Guest Services :: Your Customer Experience from the Guests Perspective : Secret Shopper Services :: Mystery Shop Jobs & Services :: Be Secret Shopper
Site Map - News - Mystery Shopping Secret Shoppers
Mystery shopping companies with secret shoppers in Alabama, Alaska, Arizona, Arkansas, California, Colorado. Connecticut. Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hamsphire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington, District of Columbia, West Virginia, Wisconsin, Wyoming. Also offer service in Canada and the US Virgin Islands, Puerto Rico, The Bahamas, South America, England and Europe. We offer Service at airports and on US Military Bases/ AFB worldwide.
Satisfaction Services offers Secret Shopper Service and Mystery Shopping Programs Nationwide and International Shopping Services.
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Some of the Services we offer as a Mystery Shopping Company:
Secret Shoppers - Customer Satisfaction Evaluations - Telephone Surveys - Web Survey - Guest Surveys - Exit Surveys - Market Research - Competitor Pricing Competitive Analysis - Comment Cards Programs - Guest Service Checks - POS Receipt Customer Feedback - Secret Shopper Programs - IVR - Call Center and Customer Feedback - Guest Service Checks Secret Shopper Programs
Service is our passion,
Satisfaction Services, Inc. ®
We look forward to talking with you, Please Contact Us
865-809-0423
Leading companies recognize the link between creating memorable customer experiences and driving loyalty, customer retention and future sales. No company can afford to have a gap between the promise of quality and its actual delivery. That's exactly why leading corporations and companies look to Satisfaction Services Inc, the nation's premiere mystery shopping and customer experience measurement company.
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Evaluators Area: For our Mystery Shoppers - Questions and Answers
Shopper Questions & Answers about Payment for Completed Evaluations
Shoppers Please Refer To Your Training Documents For Each Mystery Shop Job Assignment by Logging jn - your Login info is in your assignment email
You Will not be able to Login if you are an evaluator and you do not have any current evaluation assignments. Please email Evaluators / Shoppers Please Email with any other questions or for Shopping job assignments
We look forward to talking with you, Please Contact Us
Satisfaction Services, Inc. ®
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