Satisfaction Services is a leading provider of Quality and Service Evaluation Programs, a concept of mystery shopping. We have changed the philosophy of an industry that has focused on people doing things wrong into a philosophy of rewarding people for doing things right. Satisfaction Services, Inc. _
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Mystery shopping

We provide "mystery shopping" services, quality service evaluation programs to some of the top retail, restaurant and hospitality companies in America.

Our mystery shopping programs:

  • Increase the quality of your consumers' experience

  • Build loyalty with your customer

  • Reward staff and management

  • Increase sales and profits

We believe we constantly deliver the most objective, comprehensive and timely mystery shopping reporting available.

The commitment we have to finding and training mystery shoppers for your concept is unsurpassed and is obvious in the end product you receive. We also provide you with aggregate monthly, quarterly and year to date reports that give you the ability to identify the steps of service by location as well as the areas where you may have opportunities.

The more frequent the mystery shopping visits, the higher degree of focus on the program and scores are kept high and consistent. All of our clients use our program to reward staff and management, along with traditional profit and loss reward systems. This keeps the focus on the quality side of the business as well as the profit side. We both know satisfied customers create frequency and motivate others to visit, saving you marketing dollars on creating trial.

We assign mystery shoppers based on our clients' profile and have an extensive database of mystery shoppers nationwide. We will customize your evaluation and training material based on your criteria. Our mystery shopping programs are completely tailored for your business.

Each "mystery shopping" assignment is tailored to the clients needs and every mystery shopping program is custom designed for your concept or type of business.

Mystery shopping evaluations are available to you within twenty four hours. We take great pride in the fact that we strive to provide the highest quality quality and service evaluations' or mystery shopping available. mystery shoppers

 

 


myster shopping companies
Satisfaction Services - Offices

 

mystery shopping - retaurants - bars - hotels - chain stores - retail - hotel - spas - QSR - malls- banks - nationwide & worldwide shopping service - trained Mystery Shoppers

 

 

 

Magazine Articles, News, Restaurant, Retail, Marketing, Industry publications, Electronics Industry CEA, Para, TODAY Show segment on customer service and articles on the Steps of Service and Guest Loyalty and Staff Rewards,Restaurant News


"QSR" Quality and Speed for Restaurant Success -Magazine - Article - About Mystery Shopping, About Secret Shoppers - Mystery Diners in Restaurants - also featured in "Nations Restaurant News", PMQ, Pizza Magazine and "Hotslice". FRLA - Restaurant News.

Member of The Florida Restaurant & Lodging Association - FLRA - Convention Speaker Texas Restaurant Show, Southwest Food Expo, CEA, Para, -Florida Restaurant Show -Speaker- "Mike Albert" founder of "Satisfaction Services" a Leading Mystery Shopping Company is also a Keynote speaker on Customer service and the Guest Experience

 

 

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