Mystery Shopping Texas - Houston Texas Office
Satisfaction Services is a leading provider of Quality and Service Evaluation Programs, a concept of mystery shopping. We have changed the philosophy of an industry that has focused on people doing things wrong into a philosophy of rewarding people for doing things right. Secret Shoppers CustomerService _
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Mystery Shopping Texas - Satisfaction Services has been providing Secret Shoppers in Texas for over 20 years.

We provide mystery shopping services/ secret shoppers, quality service evaluation programs, customer satisfaction surveys, call center and web response programs to some of the top retail, restaurant and hospitality companies in Texas.

Our mystery shopping programs:

  • Increase the quality of your consumers' experience

  • Build loyalty with your customer

  • Reward staff and management

  • Increase sales and profits

We believe we constantly deliver the most objective, comprehensive and timely mystery shopping reporting available.

Texas Bar Spotters

Bar Spotting - Bar

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Mystery Shopping all types of Texas Companies

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Satisfaction Services - Mystery Shopping & Service Evaluations

Secret Shoppers

Customer Satisfaction Surveys - Service Evaluations

We assign mystery shoppers based on our clients' profile and have an extensive database of mystery shoppers in all areas of Texas including Dallas, Houston, Austin, San Antonio, Fort Worth. We will customize your evaluation and training material based on your criteria. Our mystery shopping programs are completely tailored for your business.

Each "mystery shopping" assignment is tailored to the clients needs and every secret shopper program is custom designed for your concept or type of business.

Mystery shops / evaluations are available to you within twenty four hours. We take great pride in the fact that we strive to provide the highest quality quality and service evaluations' or mystery shopping available.


Mystery Shoppers available around Texas Metropolitan areas - Abilene | Amarillo | Austin | Round Rock | Beaumont–Port Arthur | Brownsville–Harlingen | College Station | Corpus Christi | Dallas–Fort Worth–Arlington | El Paso | Houston –Sugar Land–Baytown | Killeen–Temple–Fort Hood | Laredo | Longview | Lubbock | McAllen–Edinburg–Mission | Midland | Odessa  |  San Angelo | San Antonio | Sherman–Denison | Texarkana | Tyler | Victoria | Waco | Wichita Falls


Satisfaction Services
Houston - Office
Jon Kasman, Managing Partner
PO Box 2972
Bellaire, TX 77402

Phone: 713-609-9909 or 866-496-2295 - Toll Free

Corporate Office Headquarters - 800-564-6574

HoustonRestaurantVendorAssociationHouston Texas Restaurant Association

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Restaurant Start Up Houston Article

Satisfaction Services Houston was featured in a recent article in Restaurant Startup & Growth Magazine - The Private Eye - Finding Hiring and Using Mystery Shoppers

Some of the Services we offer as a leading Mystery Shopping Company:
Mystery Diners -IVR - Instant Voice Response - Telephone Surveys - Guest Surveys - Exit Surveys - Comment Cards and programs - Guest Service Checks - Secret Shopper Programs


Houston - Texas Office
Satisfaction Services
Jon Kasman, Managing Partner
PO Box 2972
Bellaire, TX 77402

Phone: 713-609-9909 / 866-496-2295


Contact Us 1-800-564-6574 or locate an office to assist you

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TRA Texas Restaurant Assoc.


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Mystery Shopping secret Shoppers

Secret Shopper Services Since 1988

Founded 1988 Mystery Shopping by Satisfaction Services ©2007
Satisfaction Services, Inc. All rights reserved.
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Satisfaction Services Shoppers - SECRET SHOPPING SINCE 1988