We believe we constantly deliver the most objective, comprehensive and timely mystery shopping reporting
The commitment we have to finding and training mystery shoppers for your
concept is unsurpassed and is obvious in the end product you receive. We
also provide you with aggregate monthly, quarterly and year to date
reports that give you the ability to identify the steps of service by
location as well as the areas where you may have opportunities.
The more frequent the mystery shopping visits, the higher degree of
focus on the program and scores are kept high and consistent. All of
our clients use our program to reward staff and management, along with
traditional profit and loss reward systems. This keeps the focus on the
quality side of the business as well as the profit side. We both know
satisfied customers create frequency and motivate others to visit,
saving you marketing dollars on creating trial.
We assign mystery shoppers based on our clients' profile and have an
extensive database of mystery shoppers nationwide. We will customize
your evaluation and training material based on your criteria. Our "mystery shopping" programs are completely tailored for your business.
Each mystery shopping assignment is tailored to the clients needs and
every mystery shopping program is custom designed for your concept or
type of business.
Mystery shops / evaluations are available to you within twenty four
hours. We take great pride in the fact that we strive to provide the
highest quality quality and service evaluations' or mystery shopping
We will need to know about your company, the type
of business you do, how many locations you have, which aspect of your business
you intend to evaluate and when it will be possible to call you or set up a
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