Mystery Shopping - North Carolina | Satisfaction Services | Secret Shopper & Customer Service Evaluations | Survey
Satisfaction Services is a leading provider of Quality and Service Evaluation Programs, a concept of mystery shopping. We have changed the philosophy of an industry that has focused on people doing things wrong into a philosophy of rewarding people for doing things right. Mystery Shopping Secret Shoppers Satisfaction Services, Inc. Company _
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Mystery Shopping In North Carolina

Satisfaction Services, Inc., The Mystery Shopping Company was founded in 1988 and offers secret shopper services in all areas of North Carolina, all states of the US and International Customer Service Evaluations, Shopper Services and Customer Experience Management Programs.

We provide mystery shopping services, quality service evaluation programs to some of the top retail, restaurant and hospitality companies in North Carolina.

Our mystery shopping / secret shopper programs:

  • Increase the quality of your consumers' experience

  • Build loyalty with your customer

  • Reward staff and management

  • Increase sales and profits

We believe we constantly deliver the most objective, comprehensive and timely mystery shopping reporting available.

Customer Service is our passion, Satisfaction Services, Inc. ®

We provide Secret Shopper Services: Customer Service Evaluations for all types of businesses, some of the services we provide are listed below:

Mystery Shopping Customer Satisfaction Service Evaluations, Surveys, Customer Feedback and Guest Loyalty Programs in North Carolina....

Mystery Shopping

Mystery Shopping Hotels in North Carolina

Mystery Shopping Your Business - Customer Surveys Feedback & Response

Restaurant Mystery Diners Secret Shoppers/ Restaurant Shoppers

Secret Shoppers North Carolina & South Carolina - US Nationwide

Satisfaction Services - Spa Service Shoppers

Bar Spotting - Bar Spotters

Guest Relations

Guest Services

Integrity Shops Loss Prevention - Secret Shopping Retail Shrinkage

IVR - Satisfaction Services brings IVR and other telephone surveys and call center options to our mystery shopping services

We assign mystery shoppers based on our clients' profile and have an extensive database of secret shoppers. We will customize your evaluation and training material based on your criteria. Our mystery shopping programs are completely tailored for your company and business.

Each "mystery shopping" assignment is tailored to the clients needs and every mystery shopping program is custom designed for your concept or type of business.

Mystery shops / shopper evaluations are available to you within twenty four hours. We take great pride in the fact that we strive to provide the highest quality quality and service evaluations' or mystery shopping available.

Mystery Shopping : Secret Shopper Programs: Surveys : Programs Quality & Customer Service Evaluations

Satisfaction Services Inc. ® 800-564-6574 - Please contact us, we look forward to talking with you about your company and our services.

We have been mystery shopping with secret shoppers in North Carolina and South Carolina Since 1988.

Mystery Shop Your Company, improve customer service and sales. We provide guest feedback, mystery shops, customer surveys, exit interviews, IVR & Web response programs for restaurant, hospitality, lodging and retail companies. Satisfaction Services customizes evaluation criteria to monitor company standards to improve service to customers including a variety of data gathering and back up reporting to provide insight and understanding of the quality and service levels in your company.

Restaurant Shoppers
Compliance Guidelines
Retail Businesses
Grocery Stores - Supermarket
Parks - Attractions
Entertainment Venues
Hotels and Resorts - Lodging Industry Hotel Restaurants, Reservations, Spa Service
Hospitality Industry
Liquor Controls
Tobacco - Alcohol
Age Compliance
Loss Prevention
Retail Stores
Financial Institutions
Automotive Sales and Service
Car Wash - Oil Change
Convenience Stores
Property Management
Condominium Sales
Service Providers
Franchise Compliance
Spa Service
Day Spa
Tobacco Compliance

Service Offered In all states including North & South Carolina:

  • The Metrolina: Charlotte-Gastonia-Salisbury, NC-SC -
  • The Triangle: Raleigh-Durham-Chapel Hill, NC
  • The Piedmont Triad: Greensboro—Winston-Salem—High Point, NC
  • Asheville: Buncombe County
  • Charlotte: Mecklenburg County
  • Raleigh: Wake County
  • Greensboro: Guilford County-
  • Winston-Salem: Forsyth County
  • Durham: Durham County
  • Fayetteville: Cumberland County
  • Cary: Wake County
  • High Point: Guilford County
  • Wilmington: New Hanover County
  • North Carolina Restaurant Association -
    Raleigh, NC 27609-3899


Satisfaction Services Inc. ® 800-564-6574

Mystery Shopping Site Site Map - Mystery Shopping News News - Mystery Shopping Service Mystery Shopping - Customer Experience Customer Experience Management - Customer Satisfaction


Mystery Shopping Businesses Customer Service - Evaluating / Shopping Customer Service - Restaurants, Chain Stores, Banks, Entertainment Venues, Grocery Stores, Car Services, Theme Parks, Movie Theaters, Retail Stores, Malls, Hotels and Spas , Sports Venues. Shopping Customer Service In North Carolina for over 20 years Satisfaction Services

SECRET SHOPPERS: Shopping service list - retaurants - bars - hotels - lodging - chain stores - retail - hotel - spas - QSR - upermarket - Grocery Store - malls- banks - nationwide & worldwide secret shopping service - trained Secret Shoppers - Restaurant & Lodging Association - North Carolina - Hospitality Association - South Carolina - Chamber Of Commerce - Convention Bureau -Hospitality - Tourism - Convention Speaker


Mystery Shopping  Secret Shopper Co


Some of the Services we offer as a leading Mystery Shopping Company: Secret Shoppers - Mystery Diners - IVR - Telephone Surveys - Guest Surveys - Exit Surveys - Comment Cards and Customer Satisfaction Programs - Guest Service Checks - Secret Shopper Programs

Mystery Shopping Shoppers

Satisfaction Services Inc. ®

We look forward to speaking with you about your company, our shopping services and other programs.

Please Contact Us 800-564-6574 Ask for Mike Albert

Any company or business organization who has staff and management delivering a product or service to consumers needs to understand their customers' experience and our mystery shopping / secret shoppers programs and back up reports are important tools to achieve your goals.


Some of the Services we offer as a leading Mystery Shopping Company:
Secret Shoppers - Customer Satisfaction Evaluations - Telephone Surveys - Web Survey - Guest Surveys - Exit Surveys - Market Research - Loyalty Programs, Competitor Pricing Competitive Analysis - Compliance, Merchandising - Franchise Compiane- Comment Cards Programs - Guest Service Checks - POS Receipt Customer Feedback - Secret Shopper Programs - IVR - Call Center


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Mystery Shopping Secret Shopper Satisfaction Service

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