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Satisfaction Services is the leading provider of mystery shopping programs and customer satisfaction feedback and surveys. SSI has quality and service evaluation programs providing information about your customer service from the customers perspective and customer satisfaction feedback with secret shoppers.
We are the only legitimate Satisfaction Services ® Mystery Shopping Company and a leader in the customer experience and hospitality management industry since 1988. Secret Shoppers providing Quality and Service Evaluations, Customer Satisfaction Surveys and Consumer Research to leading retail,
restaurant, hospitality, financial, auto and service companies worldwide.
Our secret shoppers are highly trained for their mystery shopping jobs in all areas of customer service and
customer satisfaction.
Loyal customers are built from great customer service. Learn from your
customers perspective, your guests perception of your services delivered
through our mystery shopping services.
Mike Albert, founder, Satisfaction
Services Inc. is a keynote speaker on the guest experience.
Enter
Satisfaction Services ® provides secret shoppers, customer service evaluators and mystery shopping jobs and programs.
Service is our passion, Satisfaction Services, Inc. ® Satisfaction guaranteed.
Site Map - News - Mystery Shopping Customer Service - Customer Experience and "Mystery Shoppers" for Your Company - "Mystery Shopping Jobs" Part Time Secret Shops - What we Expect Shoppers Rules
Satisfaction Services shoppers set the standard for "mystery shopping companies'. We maintain our focus on hospitality, service, the quality of product, marketing, merchandising and compliance, operations, franchise compliance, loss prevention, customer retention, guest loyalty and of course improving sales and profits. Our evaluation services are from the customers perspective in detailed and informative forms of customer feedback with detailed evaluation summaries. Our quality and service evaluations are delivered online and are invaluable to any business. Customer Service is our passion, Satisfaction Services, Inc. ®
Mystery Shopping and Customer Experience Management Tools are used by companies to measure their customers experience, guest satisfaction, customer service and inl market research companies to measure the quality of service or gather specific information about products and services. Secret shoppers posing as normal customers perform specific tasks—such as purchasing a product, asking questions and then provide detailed reports or feedback about their experiences. The most common venues where mystery shopping is used are retail stores, movie theaters, restaurants, fast food chains, banks, gas stations, car dealerships, apartments and health clubs, as well as health care facilities. Mystery shopping is increasingly used to provide feedback on customer services, it is service intelligence provided by guest feedback from the customers perspective or a critique of service and hospitality. Mystery Shopping Jobs and working as a secret shopper is a lot of work, the work is a part time job but you must be reliable, observant and provide accurate detailed service evaluations of your customer experience and your satisfaction as a guest on every secret shop..
We have part time mystery shopping jobs for shoppers. Mystery Shops are part ime jobs are available in all states. We can "Mystery Shop" your company and provide service Nationwide and International Service.
Check your customer service and manage you customers experience with service intelligence consumer research tools, direct guest feedback, customer satisfaction critique from the customers perspective.
Mystery Shopping is the practice of using secret shoppers who have been trained to anonymously evaluate customer service, hospitality, company location operations, merchandising, product quality, loss prevention and employee integrity. Our Mystery Shoppers can also evaluate your competiton along with market research, competitive pricing and customer surveys for guest satisfaction. More About Satisfaction Services Mystery Shopping ®
Satisfaction Services Inc. is constantly seeking mystery shoppers or service evaluators to perform our "mystery shopping jobs" and service audits. How do I become a mystery shopper? Satisfaction Services Is accepting qualified individuals to become mystery shoppers. It is work, however it can be fun and rewarding. Mystery shopping is a legitimate part time job by assignment or Mystery Shops. More about Jobs Secret Shopping
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