Mystery Shopping, Secret Shoppers and Customer Service Experience Programs by Satisfaction Services, Inc. ®.

Mystery Shopping Company | Satisfaction Services ® 20 years of Customer Service Evaluations | Customer Surveys | Market Research | Secret Shoppers Programs and Consumer Market Research | Customer Experience Management Tools

Mystery Shopping Companies since 1988 and Secret Shoppers Service by Satisfaction Services, Inc. ® with over 20 years experience.

Secret shoppers to evaluate and improve customer service using direct guest feedback from the secret shoppers customers perspective while conducting business with your company. We provide staff evaluation programs and customer surveys. SSI has quality and service evaluation programs providing information about your service from the customers perspective and customer satisfaction feedback.

We are a leading Mystery Shopping Provider and have been in the customer experience and hospitality management industry since 1988. Providing Quality and Service Evaluations, Customer Surveys and Consumer Research to leading retail, restaurant, hospitality, financial, auto and service companies nationwide and international service.

Our shoppers are highly trained for their service evaluations or shops in all areas of customer service satisfaction.

"Loyal customers are built from great customer service. Learn from your customers perspective, your guests perception of your services delivered through our services. "Service is our passion" Mike Albert, founder, Satisfaction Services, Inc. is a keynote speaker on the guest experience.

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We maintain our focus on hospitality, customer service, the quality of product, marketing, merchandising and compliance, operations, restaurant and franchise compliance, loss prevention, customer retention, guest loyalty and of course improving sales and profits. Our evaluation services are from the customers perspective in detailed and informative forms of customer feedback with detailed evaluation summaries. Our quality and service evaluations are delivered online and are invaluable to any business.

Mystery Shopping and Customer Experience Management Tools are used by companies to measure their customers experience, guest satisfaction, Customer Service and Market Research Services companies to measure the quality of service or gather specific information about products and services. Secret shoppers posing as normal customers perform specific tasks—such as purchasing a product, asking questions and then provide detailed reports or feedback about their experiences. The most common venues where secret guests and diners are used are retail stores, movie theaters, spas, restaurants, fast food chains, banks, gas stations, car dealerships, apartments and health clubs, as well as health care facilities. Evaluations, comment cards and surveys used to provide feedback on customer services, it is service intelligence provided by guest feedback from the customers perspective or a critique of service, facilities, merchandising and hospitality.

We have part time jobs or shops, they are real part time work with flexible hours. You must be reliable, observant and provide accurate detailed service evaluations of your customer experience and your satisfaction as a guest on every secret shop. We can "Mystery Shop" your company and provide service Nationwide and International Service.

Check your customer service and manage you customers experience with service intelligence consumer research tools, direct guest feedback critique from the customers perspective.

What is Mystery Shopping ?

MysteryShopping is the practice of using secret shoppers who have been trained to anonymously evaluate customer service, hospitality, company location operations, merchandising, product quality, loss prevention and employee integrity. SSI can also evaluate your competiton along with market research, competitive pricing and customer surveys for guest satisfaction. About Satisfaction Services Mystery Shopping ®

About Mystery Shopping Jobs

Satisfaction Services Inc. is constantly seeking shoppers or service evaluators to perform a shops and service audits. How do I become a shopper? We are accepting qualified individuals to become evaluators. It is work, however it can be fun and rewarding and is a legitimate part time job by assignment or Shops. More about Part Time Jobs Shopping

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We look Forward to Your Call.

Founder of Satisfaction Services, Mike Albert.

Mystery Shopping Since 1988,